Who are I-Sub?
I-Sub is a privately owned, UK registered and based Limited company.
The company is headed by three key industry personnel (click here
to meet the team) with over 35 years combined experience within
sublimation printing and the textile industry.
Back to top
Where are i-sub
based?
I-Sub is based in the United Kingdom. We are centrally located
in the Midlands in a town called Lutterworth in Leicestershire.
We are ideally located, just 2 minutes off Junction 20 of the
M1 and only 10 minutes from Junction 1 of the M6 and the A14.
Our
nearest airports are:
Birmingham - 30 minutes
East Midlands - 45 minutes
Heathrow - 1 hour 30 minutes
Stanstead - 2 hours
Click here to see our location
map |
Our
nearest train stations are:
Rugby - 20 minutes
Market Harborough - 25 minutes
Leicester - 30 minutes |
Back to top
What does i-sub
do?
The ethos behind our company is to sell, fully support and service
the best sublimation hardware, consumables and the associated
applications that the market has to offer. We supply printers,
heat presses, software, inks, paper, consumables and related items.
Back to top
Can you explain what Dye Sublimation means?
A quick search on the Internet using the word 'Sublimation' will
return 1000's of pages. Many of these refer to Dye Sub thermal
proofing printers. These do not constitute dye sublimation printing
in relation to I-Sub’s core business.
The term Dye Sublimation can be simply defined by the sentence,
'Solid dye particles being changed into gas using heat and pressure,
which then bond with any Polymers present, and then change back
into a solid'.
In English, this equates to putting sublimation ink on paper and
applying heat and pressure.
Back to top
Do you have a full price list?
Yes, we have a full price list which includes all our consumable
and printable items. You can email us at
enquiries@i-sub.co.uk
and we will send you a PDF electronic copy. Alternatively, you
can call
+ 44 (0)1455 203204 and we will
send you a hard copy by snailmail.
Back to top
What do I need to start sublimating?
The main components of a sublimation system are:
- An Inkjet Printer
- A Heat Press
- Sublimation Ink
- ICC Colour Profile
- Sublimation Paper
Back to top
I am interested
in Dye Sublimation. Can you do a demonstration before I buy?
Yes, we do offer a demonstration facility in our showroom (small
or large format) or at your site (small format only). You will
need to book an appointment by calling us on
+ 44 (0)1455 203204.
Back to top
Do you offer entry level systems?
Yes. Our entry level is an A4 printer and a Economy heat press.
Back to top
If I buy a dye sublimation system from I-Sub, can you install it and train me to use it?
Yes, we do offer an install and training service. For small format
print systems we just charge a nominal fee to cover our traveling
time. For large format printing systems we charge a day rate of
£495.00 per day.
Back to top
What is the difference between a clam heat press and a swing away heat press?
A clam heat press operates like a crocodiles jaw. This means the
top heated plate is at an angle facing the operator, when the
press is open. A swing away press operates by the top heated plate
rotating away from the operator.
Back to top
What is an ICC profile and do I need one?
ICC (International Color Consortium) profiles represent the color
space of a specific substrate, ink, printer, monitor or capture
device. Colour profiles simply let one piece of hardware or software
know how another device or image has created its colours and how
they should be interpreted or reproduced.
I-Sub creates ICC profiles that encompass the different combinations
of printers, print resolutions, sublimation inks, paper and substrates.
You don’t have to have an ICC profile, but it will help
you to achieve more accurate colour, if you do use one and reduce
your colour matching time.
Back to top
What is a bulk
ink feeder?
A bulk ink feeder is a system replaces ink cartridges in your
printer and which can supply inks continuously from external refillable
reservoir. This enables you to refill just the colour that is
running low. You cannot do this with cartridges where you are
forced to throw away any remaining ink in the cartridge just because
one colour is empty.
Back to top
Do I need to use special paper in my printer?
Unlike normal inkjet printing, where the ink remains in the paper,
with dye sublimation, we transfer the ink off the paper again
and into the substrate. For this reason, it is advisable to use
a special dye sub paper, which is specially formulated to release
the ink again.
I-Sub offers two ranges of Dye Sublimation papers. Both are designed
to be used with the current 4, 6 and 7 colour printers and offer
excellent performance and ink release to maximise transfer to
your substrate.
These papers offers excellent dimensional strength under ink heavy
ink loads (reduced wet-cockling) and high dye transfer to your
end substrate. This results in lower ink limits and approximate
ink saving of 25% versus other brands of sublimation media. All
this means improved production reliability.
Back to top
Can I place my orders over the phone?
No. I-Sub only accepts written orders for goods to ensure we have
a record of your order. Orders can be placed in the following
ways:
Post – Send orders to
I-Sub
Ltd, I-Sub House, Gilmorton Road, Lutterworth, Leics, LE17 4DZ
Fax – You can fax your order to us on
+ 44 (0)1455 203204
Email – You can email your order to us
at
orders@i-sub.co.uk
Carrier Pigeon – Sorry we don’t accept
carrier pigeons!
Back to top
Can I get a credit account facility?
Yes. I-Sub does offer account facilities. You will be required
to fill in an account application form that includes trade references.
Once we have received your application, we will process it. This
process includes writing to your references and taking a credit
and background check on you using Creditsafe.com.
If all this is acceptable, we will offer you an account facility
based on the results of our enquiries. We reserve the right to
refuse a credit facility and failure to adhere to our trading
terms may result in I-Sub withdrawing your account facility.
Please note that I-Sub has a dedicated sales ledger team that
actively pursues late payment and bad debt and we use an external
debt collection agency to reclaim bad debt.
Back to top